Production Supervisor, Banff Gondola

Job Locations CA-AB-Banff
Job Post Information* : Posted Date 1 month ago(08/08/2023 3:53 PM)
Job ID # (iCIMS)
Job Posting Categories
Hidden (42421)


The compensation for this role is $30 per hour. 

What will be your daily pursuit?

Support the successful operation of our special project, Nightrise, a multimedia experience at the Banff Gondola.


This is a part-time position on a seasonal contract, starting mid-october until April, 2024. 

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Seasonal work experience in an iconic, unforgettable, and inspiring location
  • Fast-paced and active position – get your step counter ready! 
  • The chance to work in an inclusive culture and make life-long friends 
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 

What will you do in this job?

The Production Supervisor will support the successful operation of Nightrise, a multimedia experience at the Banff Gondola. The successful candidate will be supporting the Manager, Nightrise and Gondola A/V Systems with the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will support the successful day to day operation of the experience, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests. 


On a nightly basis from Mid October to Mid March, Nightrise is a multimedia presentation that takes place over our entire property with lighting, audio, and video effects in our two terminals and on our boardwalk. 


The Production Supervisor will also assist in weekly maintenance of Gondola equipment and assist in troubleshooting of any issues that occur.  




  • Under the direction of the Manager, Nightrise and Gondola A/V Systems, support with the successful installation of the Nightrise experience while working closely with third party installation teams 
  • Support all technical aspects of the experience 
  • Assist in the changeover from daily operation to Nightrise presentation 
  • Ensure the artistic and technical aspects of the presentation remain consistent 
  • Restore the building back to daytime operation at the end of the operating hours 
  • Assist in troubleshooting of any issues that occur during the Nightrise production 
  • Maintain excellent lines of communication with all teams, ensuring Nightrise and other programming activities are delivered seamlessly  
  • Support in the maintenance of all equipment
  • Support all other Gondola audio-video requirements, as they arise
  • Complete daily and weekly walk-through checklists 
  • Ensure all Pursuit Health and Safety protocols are adhered to 
  • Comply with all Pursuit policies and procedures 

What skills and experience do you need for this job?


  • Ability to work effectively with other departments receiving and communicating instructions via written communication, telephone, or in person. 
  • Must be flexible to accommodate shift changes including extended hours, weekends, and evenings. 
  • Strong organizational skills with ability to handle competing priorities. 
  • Strong interpersonal communication skills and familiarity briefing senior level management. 


  • A minimum of one year experience in working with live events (theatre, concerts or corporate events) 
  • Knowledge of audio-visual equipment including professional digital and analog audio systems, mixers, wired and wireless microphone systems, amplifiers, dynamic processors, video cameras, video and audio recorders, and video projection equipment 
  • Knowledge of media server technology for video, audio and lighting distribution. 
  • Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.  
  • Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.) 
  • Knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation an asset. 
  • Understanding of schematic drawings, install cabling etc. 
  • Ability to resolve set maintenance issues 
  • Understanding of lighting equipment. 
  • Lighting console programming experience is an asset 
  • Digital audio console experience is an asset 
  • Experience in networked video an asset 

What will your work environment be like?

  • Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
  • Independent. You’ll spend your days in and around national parks
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required  

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. 

EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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