Bell Person, Prince of Wales Hotel (Summer 2023)

Job Locations CA-AB-Waterton Park
Job Post Information* : Posted Date 3 weeks ago(05/17/2023 6:25 PM)
Job ID # (iCIMS)
# of Openings
Job Posting Categories
Front Office/Guest Services

What will be your daily pursuit?

This position requires relocation to Waterton, Alberta.


Sharing the unique history and majesty of Waterton Lakes and the Prince of Wales Hotel while helping guests settle comfortably into their home away from home.

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Work experience in an iconic, unforgettable, and inspiring location 
  • Free access to Pursuit attractions for staff and family, send a friend at half the price!
  • Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends 
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?

  • Greet guests on arrival and help them with parking and their luggage 
  • Act as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options 
  • Own the lobby and other public areas of the hotels’ cleanliness ensuring a welcoming arrival for guests  
  • Operates the parking booth to greet guests, direct traffic and take payments for parking permits  
  • Proactively offers concierge services to enhance guest’s stay such as room deliveries, making dinner reservations and solving inhouse guest concerns 
  • Operate one of Canada’s oldest elevators to transport guests  
  • Lead a daily walking tour of the hotel, highlighting the unique history and culture of the hotel and local area  
  • Craft and perform entertaining nightly presentations to 20-60 guests on the history of the hotel 
  • Communicates effectively with all departments offering help when needed 
  • Offers assistance to guests and teammates 
  • A utility player who assists other departments with a variety of job duties  
  • Perform other duties as requested by management 

What skills and experience do you need for this job?

  • Guest service or Bell Person experience preferred  
  • Work-ethic and commitment to the team and guests is key  
  • Willing and able to work solo or as part of a team  
  • Public speaking skills required 
  • Committed to Safety First  
  • Organized with a great eye for detail  
  • Self-motivated, energetic, and professional 
  • Kind to others and always bring your best  
  • An active listener and the ability to tell stories to guests 
  • Ability to work in a fast-paced environment managing multiple tasks at once 
  • Ability to anticipate guest needs 
  • Calm demeanor with conflict resolution skills 
  • Physically able to complete the duties required 
  • A good communicator, always suggesting ideas and solutions  
  • Helpful and friendly, willing to go the extra mile  
  • Relaxed, flexible and able to handle a few curve balls  
  • Ready for an adventurous summer!  

What will your work environment be like?

This fun, summer job runs from May to September, 2023.

  • Beautiful. You’ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
  • Independent. You’ll spend your days in and around our historic hotel 
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required  

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. 


EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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