Adventure Expert, Banff Sightseeing- Immediate Start

Job Locations CA-AB-Banff
Job Post Information* : Posted Date 2 months ago(03/23/2023 3:58 PM)
Job ID # (iCIMS)
# of Openings
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What will be your daily pursuit?

This position requires relocation to Banff, Alberta.


Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park!

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Work experience in an iconic, unforgettable, and inspiring location 
  • Free access to Pursuit attractions for staff and family, send a friend at half the price!
  • Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends 
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 

What will you do in this job?

  • Activity booking concierge
  • Uphold our high standards of service, merchandising, and display
  • Ensuring service is friendly, courteous and professional
  • Utilizing knowledge of Pursuit tours and  attractions to cross-sell and maximize retail sales
  • Taking a genuine interest in the guest and selling products based on individual, identified needs
  • Operating the point of sale system with accuracy and efficiency
  • The responsible handling of cash, credit cards, and cash out forms
  • Keeping the sales floor and storage areas clean and organized
  • Abiding by and applying all procedures and policies as laid out
  • Communicating with co-workers and management, forwarding observations and comments in a timely fashion
  • Monitoring store security
  • Facilitating efficient inventory management and movement
  • Upholding the high standard of environmental stewardship that is expected of all employees


What skills and experience do you need for this job?

  • Strong customer service skills
  • An active interest in the Canadian Rockies
  • Possesses organizational and analytical skills
  • Effective communication skills
  • Secondary language skills are an asset
  • Pragmatic and logical thinker
  • Basic mathematical and literacy skills
  • Time management and ability to multi-task
  • Strong customer service skills and attention to detail
  • Mature and possess a proven ability or desire to work effectively in a fast-paced team environment
  • Able to work independently, be self-motivated and self-regulated
  • Ability to take initiative and anticipate needs
  • Ability to effectively problem solve in a timely manner
  • Cash handling experience
  • Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbs.
  • Able to take initiative on restocking, re-merchandising, and regular cleaning duties
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?

This fun job starts immediately and runs till October, 2023.

  • Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
  • Independent. You’ll spend your days in and around national parks. 
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required 

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. 

EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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