Open Top Tour Guide, Waterton (Summer 2023)

Job Locations CA-AB-Waterton Park | CA-AB-Jasper
Job Post Information* : Posted Date 3 months ago(03/07/2023 2:54 PM)
Job ID # (iCIMS)
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The starting wage for this role is $19.87/hour. 

What will be your daily pursuit?

Ensuring positive guest experience and interaction by delivering unique interpretive content in a fun and engaging way.

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Work experience in an iconic, unforgettable, and inspiring location 
  • Free access to Pursuit attractions for staff and family, send a friend at half the price!
  • Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends 
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 

What will you do in this job?

  • Guide: someone who leads a group though an experience.
  • An Open Top Touring Driver Guide is more than just a guide - they are memory makers, experience developers, purveyors of passion, time travelers and smile providers.
  • Greeting guests, welcoming them onboard and ensuring their safety.
  • Understanding of tour route and content, to deliver a unique interpretive experience in a fun and engaging way during 90-minute loops.
  • Communicate with the base and coordinators, while staying on time and to schedule
  • Ensuring that all guests are accounted for at any stops.
  • Act as an ambassador of Pursuit, the town of Waterton, the Prince of Wales Hotel and Open Top Touring
  • Completing pre- and post-trip vehicle inspections at the compound
  • Being attuned to weather patterns and determining canvas roof requirements – safely removing or installing roof as needed and storing properly. Some heavy lifting required.
  • Internal and external cleaning of vehicle at end of each day, and practicing proper storage of vehicle and supplies.
  • Wearing a uniform unique to the time-period, while using provided props and materials to bring content to life.
  • Adhering to driver logs and safety requirements as per Transportation Canada
  • Following all instructions regarding operations from base and coordinators
  • Performing ticket sales, retail sales of merchandise, while operating Point of Sale system and cash handling including cash ins/outs.
  • Preparing for tours including printing passenger manifests, preparing beverage service and cleaning/sanitizing vehicle.
  • Assisting with other roles at the Prince of Wales Hotel where possible.

What skills and experience do you need for this job?

  • An interest in tourism/hospitality and the Canadian Rockies

  • Dynamic, enthusiastic, animated, outgoing, fun and energetic personality.

  • Fluent in English

  • Experience in group management and conflict resolution.

  • Organized, punctual, work well under pressure, guest-focused, positive attitude, and good communication skills.

  • Work well independently but also in a team setting. Ability to be autonomous.

  • Passion for travel and people with a knack for storytelling

  • Knowledge of Canadian History an asset, but not mandatory

  • Acting or theatrical background an asset, but not mandatory

  • Safety minded with a Class 4 driver’s license – this is a commercial license for 24 passenger vehicles. Driver training will be provided, as well as assistance in obtaining a Class 4 driver’s license.

  • Will provide full training for right candidate.

  • To honor our commitment to be “Always Honest” all employees must consent to a criminal record check and provide a current commercial driver’s abstract.

What will your work environment be like?

This fun summer job runs from June 12 to September 18, 2023

  • Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
  • Independent. You’ll spend your days in and around national parks
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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