IT Engineer

Job Locations CA-AB-Banff
Job Post Information* : Posted Date 4 months ago(02/08/2023 5:30 PM)
Job ID # (iCIMS)
# of Openings
Job Posting Categories
Information Technology


$22.00/hr CAD

What will be your daily pursuit?

  • Seasonal role from April to October 2023
  • CAD $20-$22/hr DOE 
  • Full Time Seasonal Role
  • $1,000 bonus for contract completion
  • Excellent learning and development potential

We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. 

We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences. 

  • Our Vision is to be the world’s leading provider of experiential adventure travel.
  • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. 

What will you do in this job?

  • Assist staff with technical support of desktop computers, applications, and related technology
  • Support includes specification, installation, and testing of computer systems and peripherals within
  • established standards and guidelines
  • Activities require interaction with application software and operating systems to diagnose and resolve
  • unique, non-recurring problems
  • One-on-one consultancy with end users and Shared Services staff
  • Independent analyses, communication and problem solving
  • Work is performed with little supervision and requires initiative and judgement
  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral
  • equipment and software within established standards and guidelines
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment
  • and software
  • Works with Service Desk and Network Operations staff as appropriate to determine and resolve
  • problems received from clients
  • Interact with numerous computer platforms in a multi-layered client server environment
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated
  • validation systems, file servers, email servers, computer conferencing systems, application servers, and
  • administrative systems
  • Trains and orients staff on use of hardware and software
  • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems
  • Participates in an on call rotation

What skills and experience do you need for this job?

The successful candidate must possess the following knowledge, skills and abilities:
  • Information Technology experience, diploma or related education preferred
  • Professional, and able to patiently and effectively communicate complex concepts to audiences with varying skill levels, in person, on the phone, and via email
  • Strong written and communications skills with a demonstrated comfort level authoring non-trivial documents with both text and graphical elements and using these documents to keep different types of constituents informed
  • Excellent analytic and troubleshooting skills for problems that span multiple domains (applications, network, system, hardware)
  • Organized, highly motivated individual that has excellent project and task management skills
  • Self-starter and thought-leader for the Infrastructure department and is expected to bring ideas to the table for consideration
  • Valid driver’s license as there will be periodic travel within Alberta
  • Ability to lift and move heavy and sensitive equipment safely
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?

MORE ABOUT PURSUIT:  www.pursuitcollection.com 

Pursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences.  Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. 

Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in Reykjavik, and FlyOver Las Vegas in Nevada.  A new FlyOver attraction in Chicago, IL is anticipated in 2024.  May of 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland.  Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.  

EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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