Guest Experience Agent located in Golden BC Summer 2023

Job Locations CA-AB-Calgary
Job Post Information* : Posted Date 2 months ago(03/27/2023 1:35 PM)
Job ID # (iCIMS)
# of Openings
Job Posting Categories
Front Office/Guest Services


The starting wage for this position is $17.50/hour

What will be your daily pursuit?

Greets all Golden Skybridge guests by providing unforgettable and inspiring experiences.

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Seasonal work experience in iconic, unforgettable, and inspiring locations 
  • Fast-paced and active position – get your step counter ready! 
  • The chance to work in an inclusive culture and make life-long friends 
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 

What will you do in this job?

  • Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our sister attractions and the Canadian Rockies
  • Using a computerized ticketing systems to issue and process guest ticket
  • Handles cash and credit transactions
  • Validates tickets prior to boarding
  • Performs crowd management
  • Solicits guest feedback

What skills and experience do you need for this job?

  • A high level of customer service is paramount, along with attaining a high level of knowledge of the Golden Skybridge, the attraction and surroundings, and the unique features and habitat of the area
  • A high level of customer service and experience in guest services, or similar
  • Attention to detail and good communication and listening skills with local and international guests and staff
  • Second language skills highly advantageous
  • Solid knowledge of the products and services available in Golden and its surroundings
  • Accuracy and efficiency in handling large amounts of cash ($CAD and $US) and debit/credit transactions under fast-paced and busy conditions
  • Work in a fast-paced environment and overcome guest objections
  • Physical demands including constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting and working outdoors
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?

This fun summer job runs from April or May to September or October 2023.

  • Beautiful. You’ll work in an iconic, unforgettable and inspiring location. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
  • Independent. You’ll spend your days in and around our historic hotel 
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required 

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required. 



EEO Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.


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