The wage for this position is $17.00/hour
Provide a safe, informative and exceptional experience for guests
This position is responsible for ensuring the safety and exceptional experience for all of our guests.
The Adventure Guide is responsible for, but not limited to, the following:
Daily opening and closing procedures for all of our attractions
Supervising the progress and experience of guests on the attractions
Fitting harnesses, helmets and other equipment correctly and supervising the use of all safety equipment
Conducting safety orientations
Using guest engagement skills to ensure a memorable experience for each guest. Building excitement about the forthcoming experience
Assuring the safety and wellbeing of guests throughout each experience
Coaching, Assisting and Rescuing guest from our attractions as required to ensure all guests have a positive experience
Conducting inspections of infrastructure and equipment
Assisting with course maintenance
Attending required meetings and training
Assisting with weigh-in, waivers, and harness distribution
Facilitation of guest’s experiences, including: establishing rapport with each guest; reviewing safety issues and answering questions; demonstrating how to carry gear and wear safety harnesses; continuing to build relationship with guests throughout the experience by using communication skills to listen, engage, and converse
Attaching guests to cables and other equipment and performing essential safety checks every.
Assisting with the launching and landing of each participant on the zip lines, ensuring their safety on every approach
Responsible for all gear safety and maintenance, including but not limited to washing, cleaning, sanitizing, and preparing the equipment.
Must pass and complete required site-specific safety training. To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily
Potential guides must be able to work at heights comfortably
Be able to communicate effectively with both adults and children in both group and individual settings
Be able to handle stressful situations calmly and effectively along with being able to multitask
Have great attention to detail to ensure safety and overall positive guest experience
Previous experience considered an asset
Candidates must be 16 years old on or before April 1 of the summer for which you are applying
Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, ziplining, climbing, lift operation or guest relations is a plus
Guides must have the ability to read, analyze, and interpret general business instructions, technical procedures, or government regulations written in English
Physical Demands, Candidates must:
/ Have the physical capability to assist and accommodate guests of various sizes throughout the course, including rescues
/ Be able to hike, climb, and rappel to and from high altitudes
/ Possess full range of overhead arm motions. Have full hand dexterity. Have strong upper body to pull self and the potential addition of 250 pounds along each cable’s incline
/ Be able to walk and stand for long periods of time
Every guide is required to work in a fast-paced, professional, and team-oriented work environment. Most work is conducted outdoors in climates from 10° to 35° Celsius
This fun summer job runs from May to October 2023.
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required.
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