This position requires relocation to Jasper, Alberta.

 

To support, coach and inspire the Starbucks team to create an unforgettable experience.

• Work in a dynamic, culturally diverse team from around the globe 
• Work experience in an iconic, unforgettable, and inspiring location 
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• A safe work environment with structured COVID procedures and vaccination policies
• The chance to work in an inclusive culture and make life-long friends 
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations 
• Access to one of the world’s most beautiful and iconic National Parks 

The Starbucks Assistant Manager under general direction trains and directs frontline staff to perform their duties to Guest Experience standards. Responsibilities include:

• Preparation and verification of daily cash reports
• Ensuring accurate cash, debit, and credit card transactions
• Involved in the placing of and receiving food orders
• Coordinate food and beverage inventories
• Interacts with customers and maintains the highest level of customer service
• Receive payment for all services provided to the customer
• Listen to and resolve and customer complaints
• Ensure the restaurant area is clean and organized at all times
• Relieve Baristas as required
• Uphold the high standard of environmental stewardship expected for all employees
• Reports all maintenance and repair needs to the Starbucks Manager
• Supervises, expedites, and participates in standards of quality, quantity, taste, and presentation
• Act as Starbucks Manager in their absence
• Reporting and assisting the Starbucks Manager in dealing with performance management of employees
• Ensuring Starbucks checklists are up to date and being used properly daily
• Using open communicating with other leaders, ensuring you are on the same page directions given to staff are fluid
• Keeping up staff moral and having an influential part in in team building and bonding
• Other duties as assigned

• Previous Starbucks experience
• Minimum of 2 years Supervisory experience in a high-volume environment
• Mature, energetic, dependable, and self-motivated
• Natural ability to lead a team
• Detail oriented with good communication skills
• Strong customer service skills
• Some accounting experience an asset and experience with Word and Excel
• POS system experience is an asset
• Cash handling experience
• Handle stress in a professional manner
• Enjoy working with a team in a busy, fast-paced environment
• Comfortable working on your feet for extended periods of time
• Must meet the Organization’s grooming and appearance standards
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

This is a full time, permanent role. Immediate start date.

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
• Independent. You’ll spend your days in and around national parks. 
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required 

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

 

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.