Leading our Food and Beverage team to provide our guests with top-tier hospitality and dining experiences to keep them energized for their adventures!

For the 2022 summer season at the Columbia Icefield, team members will enjoy;

• Almost free housing and meals, as it’s a taxable benefit
• $500 referral bonus for each peer referred
• Work in a dynamic, culturally diverse team from around the globe 
• Work experience in an iconic, unforgettable, and inspiring location 
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• A safe work environment with structured COVID procedures and vaccination policies
• The chance to work in an inclusive culture and make life-long friends 
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations 
• Access to one of the world’s most beautiful and iconic National Parks

Working with the F&B Outlets Manager our Restaurant Managers will bring the Chalet and Altitude experience to life by managing restaurant operations, driving financial success, and building great teams. They delight and uplift customers through a human connection. Their work goes beyond great food it’s about the  human connection and creating memories in our Iconic location. They enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.

This is a multi-faceted position and can include any, or all, of the following:

• Acts with integrity, honesty and knowledge that promotes the culture, values, and missions of Pursuit
• Lead the Restaurant team, either Chalet or Altitude
• Elevate guest perception through use of daily guest surveys and feedback.
• Provide an experience that differentiates ourselves from our competitors
• Train, coach, develop and retain team members
• Lead the day-to-day operations focused on consistently delivering exceptional guest service standards and increasing sales
• Evaluate the success of our food and beverage program and push the limits
• Create a culture of empowerment, teamwork, and continuous improvement
• Be with the team and guests to obtain feedback on product quality and service levels; follow up and communicate feedback from guests with F&B Outlets Manger, Icefield Management team to improve overall experience
• Proactively takes action to capitalize on opportunities for growth in volume or quality 
• Adherence to financial forecasts and budgets; instrumental in taking steps to assist the division in exceeding Food and Beverage targets.
• Learn and manage payroll daily for comparison to revenue and budget
• Execute group events: not limited to Tour Groups
• While reporting to the Food & Beverage Outlets Manager: Columbia Icefield, establish strong partnerships with the Icefield leadership team and F&B Support Services.
• Complies with Pursuit Branded policies and procedures
• Follows Pursuit pillars of employment and service
• “Safety First”. Team and guest safety is our priority to maintain our reputation as an industry leader

• 3+ years of experience in hospitality/retail and travel industries.
• Proven restaurant leadership experience
• Retail and restaurant management experience
• Thrives in a fast paced and high energy work environment
• Working knowledge of various computer software programs (MS Office, Micros 3700POS)
• Proven creativity and inspiring food and beverages trends and best practices
• Experience with training, staff development and the operational management of large and complex operations
• Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff from a broad range of cultural and ethnic backgrounds
• Able to create “followership” through modelling our core values and best practices
• Experience with financial management and creating strong employee and guest satisfaction
• Ideal candidate would have strong high-volume experience
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
• Independent. You’ll spend your days in and around national parks. 
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required 

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

 

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. 

 

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.