Pyramid Lake Resort, Resort Services, $16/hr

Job Locations CA-Jasper
Job Post Information* : Posted Date 2 months ago(11/15/2021 11:00 AM)
Job ID # (iCIMS)
# of Openings
Job Posting Categories
Recreation/Guest Services

What will be your daily pursuit?

Demonstrating a positive attitude and good communication skills to ensure that a high level of customer service and safety is given to each guest

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe 
  • Work experience in an iconic, unforgettable, and inspiring location 
  • Free access to Pursuit attractions for staff and family, send a friend at half the price!
  • Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
  • A safe work environment with structured COVID procedures and vaccination policies
  • The chance to work in an inclusive culture and make life-long friends 
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations 
  • Access to one of the world’s most beautiful and iconic National Parks 

What will you do in this job?

  • Coordinate guest equipment rentals, i.e. canoes, kayaks, paddle boats, motor boats, and bikes.
  • Cleary communicate safe boating and equipment policies via a guest ‘Safety Talk’.
  • Assist guests in filling out rental agreements, processing of rental payments and waivers.
  • Ensure all safety equipment is included in every boat rental (i.e. bailer, rope and paddle).
  • Monitor guest activities on Pyramid Lake to ensure safety compliance.
  • Maintain proper inventory of all boats, bikes and safety equipment throughout the day.
  • Keep all rentals (i.e. life vests, oars and paddles) clean and in good working condition.
  • Report any damages or wear and tear of boats and bikes to the Maintenance Team.
  • Beach and dock clean up.
  • Assist in the retrieval of capsized boats and support Parks Canada with Recovery efforts where requested.
  • This position acts as a ‘floater’ providing additional support and assistance to:     
    • The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guests complaints.
    • Housekeeping; occasional cleaning and baggage handling.
    • Maintenance; watering plants and cleaning of public areas including the Fitness Centre, hot tubs and washrooms.
    • Other duties as assigned by the Hotel Manager.


What skills and experience do you need for this job?

  • Pleasure Craft Operator Card is a requirement, boating experience is preferred. (MPL will cover Pleasure Craft training costs).  
  • Current 1st Aid Certificate; a CPR Certificate is considered an asset.  
  • Must have Class 5 Drivers License with a clean Driving Abstract.
  • Excellent Customer Service skills with a solid understanding of guest service principles.
  • Physically fit and able to lift and carry up to 75 lbs. (i.e. boats, kayaks and canoes).
  • Motivated to work independently and as a member of a team.
  • Able to effectively multitask; must be organized and detail oriented.
  • Neat and clean in appearance with an outgoing personality.
  • Ability to adapt and accept direction in a dynamic environment with changing demands.

What will your work environment be like?

This fun summer job runs from May 1 to October 15, 2022.

  • Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun! 
  • Independent. You’ll spend your days in and around national parks
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi 
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required 

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 


To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. 

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.


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